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Cover + 18 modules
Hospitality
Front office, housekeeping, food & beverage and world-class customer service — the complete hospitality curriculum.
View modules → 🧭 10 modulesTour Guiding
Ten modules to help any trainer deliver relevant, practical training to inexperienced tour and driver guides.
View modules → 📈 8 modules + guidesDigital Marketing
Help tourism businesses market themselves online, reach travellers and grow their bookings.
View modules → 💡 Cover + 10 modulesProduct Development
Build, price and sell tourism products, and grow the entrepreneurial skills behind them.
View modules → 🥾 10 modulesAdventure Tourism
Guiding adventure experiences — hiking, cycling, running, safety and sustainable practice.
View modules → 🌍 3 resourcesSustainable & Inclusive Tourism
Embed sustainability and inclusion into every part of the tourism experience.
View modules → 💼 8 resourcesEmployability
Role-ready facilitator handbooks and training content for front office, housekeeping, service and bar.
View modules → 📚 2 resourcesGeneral
Core guides and case studies to support you in delivering the Ukarimu curriculum.
View modules → 📱 Mobile appUkarimu App
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Cover & Word of Thanks
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Module 1: What is this all about?
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Module 2: Getting to know the real me & you
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Module 3: Let’s get serious
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Module 4: Different people, different needs
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Module 5: Exploring hospitality in accommodation
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Module 6: The essence of food
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Module 7: My skills, my talents
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Module 8: The art of customer service
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Module 9: I am employable
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Module 10: Tourist highlights
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Module 11: Introduction to tour guiding
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Module 12: Food preparation and service
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Module 13: Responsible and sustainable tourism
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Module 14: You are welcome!
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Module 15: Prepare for action
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Module 16: Health, safety and SOPs
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Module 17: Safety in the kitchen
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Module 18: Bartending
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Hospitality Curriculum
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Module 1: Introduction
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Module 2: Self-growth, career advancement & gender
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Module 3: Understanding your client, even if they are unhappy
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Module 4: Communication & briefings
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Module 5: Sustainable tourism
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Module 6: Health, safety & first aid
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Module 7: Preparations, teamwork & budgeting
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Module 8: Road safety & basic vehicle mechanics
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Module 9: Responsible guiding & etiquette
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Module 10: Conclusion & assessment
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Tour Guiding Curriculum
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Module 1: Getting started with digital marketing
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Module 2: Know your customer
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Module 3: Your online presence
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Module 4: Content that converts
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Module 5: Social media marketing
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Module 6: Advertising online
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Module 7: Measuring what matters
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Module 8: Putting it all together
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Facilitation Guide
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Planning Templates
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Digital Marketing Curriculum
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Cover
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Module 1: Introduction
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Module 2: Opportunities in tourism
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Module 3: Product development
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Module 4: How to market and sell your product
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Module 5: Providing excellent service
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Module 6: General guiding skills
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Module 7: Communication
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Module 8: Pricing & financial management
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Module 9: Decent work & sustainability
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Module 10: Assessment & closure
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Product Development Curriculum
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Module 1: Introduction to adventure tourism in Uganda
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Module 2: Professionalism & preparations
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Module 3: Safety
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Module 4: Guiding in adventure tourism
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Module 5: Hiking
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Module 6: Cycling tourism
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Module 7: Running tourism
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Module 8: Route development
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Module 9: Cultural tourism
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Module 10: Sustainable tourism
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Adventure Tourism Curriculum
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Sustainable & Inclusive Tourism
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Front Office: Facilitator’s Handbook
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Housekeeping: Facilitator’s Handbook
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Customer Service: Facilitator’s Handbook
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Bartending & Coffee Making: Facilitator’s Handbook
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Front Office: Training Content
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Housekeeping: Training Content
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Customer Service: Training Content
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Bartending & Coffee Making: Training Content
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Employability Modules
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General Resources
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